Our Support Services
FilioTech® is proud to offer superb support services to all clients, no matter where they are in the World. Based in the UK, Surrey, we offer our support services to match your needs. Ranging from one-off Onsite Support visit to Pro-Active Business Support or Remote Support, we've got what it takes to offer outstanding Support.
Pro-Active Business Support
Take full advantage of our pro-active support and benefit from our excellent and no #1 Managed Endpoint Protection solution, smooth cloud backups, and our hardware and software monitoring system. We can detect potential issues before they become critical and result in damage to your system.
Support for Startups
As a startup, you will face a lot of challenges. Not only financial but also technological. We can work alongside as your internal IT department, supporting your business and driving it forward efficiently.
Support for Home
We offer support to our home users and individuals. Whether you need help setting up your iCloud account, or if you need to set up family sharing or parental control we can help. Our team can assist remotely or by arranging Onsite Support.
Onsite Support
If you are facing technical issues that cannot be solved remotely, we can schedule an onsite support visit at the comfort of your home or office.
Remote Support
Schedule remote support with our team, no matter where you are in the World. We can solve the technical problem or assist with your project.
After Hours Support
In the event of an unexpected situation, we can assist you after business hours. Please check our dedicated page for more details, cost and response time you can expect from us.
Fast Response
Fast and prompt response time to any incident
Start from £40 + VAT
Our Support services start from just £40 + VAT
Be Anywhere
We can connect to you remotely wherever you are
" We have used Rafal on numerous occasions and highly recommend him, his work ethic is exceptional. "
Jayne James
" When it comes to making IT user friendly, whether your a time constrained CEO of a networked video production company or a ‘silver surfer’ struggling with an iPad at home (or both) Rafal is an absolute tonic "
Karen Boa
" Rafal, is a brilliant expert with macs, what he does not know is not really worth knowing. A great helpful guy with great IT skills. Very highly recommended. "
John Simpson
We are just....
One phone call away. Please don't hesitate to contact us if you wish to speak with someone about our service, your project or your business needs. We are happy to help.
